Terms and Conditions

Confirmation of Price

When buying from Discount Bullion LLC, all transactions are locked in at the time of purchase or sale, and your order cannot be canceled once we have issued a confirmation number.

Market Loss Policy

When purchasing from Discount Bullion LLC, you are immediately issued a confirmation number, which is a binding agreement locking your transaction in with our trade desk. This confirms the transaction as well as the prices agreed upon by both parties, and it cannot be canceled once confirmed. If you default on the transaction, we reserve the right to recover any losses we incur due to any changes in spot prices and product premiums, as well as a $39.50 cancellation fee.

Any market fluctuation in the price of the product from the time you confirm until you cancel is your liability. You will be responsible for compensating the cost of any losses obtained during this period.

It is important to understand and agree that any market gain on cancellations shall remain the property of Discount Bullion LLC and cannot be used to offset the $39.50 cancellation fee.

Payment Options

We accept ACH and Credit Cards as means of payment for online trades.

Sales Tax

When you purchase gold and silver bullion from Discount Bullion LLC, in some cases, you are required to pay a local sales tax on your purchase. The local sales tax rate is calculated based on the address where we will be shipping the products. (It may be different from your home address)

Cancellation of Orders

When buying, all prices are locked in once we have issued a confirmation number. All transactions are final. We also reserve the right to cancel any orders when the confirmed price is incorrect for any reason.

Return Policy

Your satisfaction is important to us, so we make returns an easy and safe process. Qualifying orders may be returned for exchange. Bullion may not be returned. Numismatics may only be returned or exchanged if specified during the confirmation, or otherwise it is assumed there are no return privileges. Return Merchandise Authorization (RMA) privileges must be requested within 48 hours of receipt. Returns must be received at our facility within 7 business days after issuing an RMA confirmation. Our receiving department cannot process returned products that are received without an RMA. Please contact us to request an RMA. Please allow 24–72 hours to process your request.

Shipping Details

We may ship the entire order in one or multiple boxes on the same or separate days. Your order may come from one or more of our vaulting locations. This determination is made by our operations department based on your order size, value, weight, and variety. Our supply chain is designed to deliver your product safely and quickly to your hands at the lowest possible cost. We promise to keep you updated with shipping information throughout the process.

All shipments from Discount Bullion LLC are covered under our shipping insurance policy. In the unlikely event there is a problem with your shipment during transit, we will work with you to ensure you receive the products you ordered. However, we will not accept responsibility for any lost, stolen, or damaged packages if you or your customer have 1) left instructions with any carriers or delivery service to leave parcels unattended, 2) requested to waive the required signature, and/or 3) advised any delivery personnel to leave your package with someone else other than who is listed on the shipping address, such as a building manager, neighbor, or drop-off location.

If you believe your package has been lost or stolen, it is extremely important that you contact Discount Bullion LLC immediately.

In the unlikely event that a package has not been delivered, we will not be able to refund or reship the purchased product until the appropriate carrier has notified us in writing that the package has been declared lost and/or stolen. At that point in time, we will, in our sole discretion, either replace the original product or refund the full purchase price.